{"id":819,"date":"2020-11-03T13:56:18","date_gmt":"2020-11-03T12:56:18","guid":{"rendered":"https:\/\/woodubend.ch\/?page_id=819"},"modified":"2024-02-22T18:35:16","modified_gmt":"2024-02-22T17:35:16","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/woodubend.ch\/fr\/return-and-refund-policy\/","title":{"rendered":"Conditions de retour et remboursement"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"819\" class=\"elementor elementor-819\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-754ae443 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"754ae443\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;curve-asymmetrical&quot;,&quot;shape_divider_bottom_negative&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"true\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M615.2,96.7C240.2,97.8,0,18.9,0,0v100h1000V0C1000,19.2,989.8,96,615.2,96.7z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6dc477c1\" data-id=\"6dc477c1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f822a3b elementor-widget elementor-widget-heading\" data-id=\"1f822a3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions de retour et remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-73f1d6a5 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"73f1d6a5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-746104d4\" data-id=\"746104d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65f407c elementor-widget elementor-widget-heading\" data-id=\"65f407c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conditions de retour et remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78c52529 elementor-widget elementor-widget-text-editor\" data-id=\"78c52529\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Last updated: November 03, 2020<\/p><p>Thank you for shopping at WoodUbend Switzerland.<\/p><p>If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the <a href=\"https:\/\/www.termsfeed.com\/return-refund-policy-generator\/\" target=\"_blank\" rel=\"noopener\">Return and Refund Policy Generator<\/a>.<\/p><p>The following terms are applicable for any products that You purchased with Us.<\/p><h2>Interpretation and Definitions<\/h2><h4>Interpretation<\/h4><p>The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.<\/p><h4>Definitions<\/h4><p>For the purposes of this Return and Refund Policy:<\/p><ul><li><strong>Company<\/strong> (referred to as either &#8220;the Company&#8221;, &#8220;We&#8221;, &#8220;Us&#8221; or &#8220;Our&#8221; in this Agreement) refers to Creativa 1001 Geschenkideen GmbH, Cheisersponstrasse 3<br \/>6284 Sulz LU, Switzerland.<\/li><li><strong>Goods<\/strong> refer to the items offered for sale on the Service.<\/li><li><strong>Orders<\/strong> mean a request by You to purchase Goods from Us.<\/li><li><strong>Service<\/strong> refers to the Website.<\/li><li><strong>Website<\/strong> refers to WoodUbend Switzerland, accessible from <a href=\"https:\/\/woodubend.ch\/fr\/\" target=\"_blank\" rel=\"external nofollow noopener\">https:\/\/woodubend.ch\/<\/a><\/li><li><strong>You<\/strong> means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.<\/li><\/ul><h4>Your Order Cancellation Rights<\/h4><p>You are entitled to cancel Your Order within 30 days without giving any reason for doing so.<\/p><p>The deadline for cancelling an Order is 30 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.<\/p><p>In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:<\/p><ul><li>By email: info@woodubend.ch<\/li><li>By phone number: +41 62 822 54 44<\/li><\/ul><p>We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.<\/p><h4>Conditions for Returns<\/h4><p>In order for the Goods to be eligible for a return, please make sure that:<\/p><ul><li>The Goods were purchased in the last 30 days<\/li><li>The Goods are in the original packaging<\/li><\/ul><p>The following Goods cannot be returned:<\/p><ul><li>The supply of Goods made to Your specifications or clearly personalized.<\/li><li>The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.<\/li><li>The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.<\/li><li>The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.<\/li><\/ul><p>We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.<\/p><h4>Returning Goods<\/h4><p>You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:<\/p><p style=\"text-align: left;\">Cheisersponstrasse 3<br \/>6284 Sulz LU<br \/>Switzerland<\/p><p>We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.<\/p><h4>Gifts<\/h4><p>If the Goods were marked as a gift when purchased and then shipped directly to you, You&#8217;ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.<\/p><p>If the Goods weren&#8217;t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.<\/p><h4>Contact Us<\/h4><p>If you have any questions about our Returns and Refunds Policy, please contact us:<\/p><ul><li>By email: info@woodubend.ch<\/li><li>By phone number: +41 62 822 54 44<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Last updated: November 03, 2020 Thank you for shopping at WoodUbend Switzerland. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-819","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/pages\/819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/comments?post=819"}],"version-history":[{"count":3,"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/pages\/819\/revisions"}],"predecessor-version":[{"id":6149,"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/pages\/819\/revisions\/6149"}],"wp:attachment":[{"href":"https:\/\/woodubend.ch\/fr\/wp-json\/wp\/v2\/media?parent=819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}